US Property Sales Australia Pty Ltd (USPSA) is strongly committed to protecting your privacy while interacting with our content, products, services and other related companies to assist you in the purchase and after sales service that you will require as per your agreement with USPSA. We want to provide a safe and secure environment for you and your family.
The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our website or offices and how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a better than satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.
This policy applies to USPSA and to other companies' or organisations' websites to which USPSA is linked. This policy is owned and maintained by USPSA and is published on the USPSA website allowing the policy to be viewed at any time.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not. USPSA collects multiple types of information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. Another example of USPSA collecting anonymous information is when USPSA clients are invited to respond to surveys on the USPSA website. The surveys may ask you for demographic information such as your age, gender and postcode. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous. Many of the individuals who access our services are anonymous to us prior to becoming a registered client of USPSA.
Another type of information that USPSA collects is personal information. USPSA will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, financial information relating to your income, your assets and your liabilities, when you provide it to us. With this information, USPSA can provide a variety of personalised and enhanced services that are not available to anonymous users. We will, with your permission forward this information to related companies or organisations to assess the amount of funds that you are able to borrow or to assist you with accounting structures. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you when it comes to preparing a buying profile on your behalf. How much of your personal information that you choose to disclose to USPSA is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you complete an Asset and Liability Form or a Registration Form.

Use of personal information

USPSA will only use the personal information you have chosen to provide us for the purpose for which you provided it. USPSA will not use it for any other purpose without your consent.

Disclosure

There will be occasions where it will be necessary for the USPSA to disclose your personal information to third parties. USPSA may be required by law to disclose the information, or USPSA may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you intend to purchase a property through USPSA and wish to apply for finance for that purchase then USPSA must supply the lender your asset and liability form. Another example is that if you wish for a teleconference to be conducted by the accounting firm recommended by USPSA, the asset and liability form will also need to be forwarded to the accountant to enable to correct advice. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside the USPSA unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address etc.

No sale of personal information

Under no circumstances will USPSA sell or receive payment for licensing or disclosing your personal information.

Access and correction: personal data

If USPSA holds your personal information USPSA will where possible provide you with access to the information. USPSA will take reasonable steps to correct the information so that it is accurate, complete and up to date at all times.

Security

USPSA operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to your privacy issues, please notify USPSA immediately by telephoning 1300 869 864. While USPSA accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to USPSA privacy policy

If we decide to change USPSA Privacy Policy, we will post those changes on our website.